GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

05/06/2015

03:28 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Remote Agent (External/Mobile)Login

I plan to use remote agent in my office.When i am not in my desk and someone call me.So,I want remote agent connectio... Abhishek Ranjan

05/05/2015

02:48 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Regarding "/asterisk" directory not found in /usr/share directory

I was installing Ozeki NG SMS Gateway for Asterisk PBX on Goautodial(3.3) Server Asterisk(1.8.23) in CentOS.In that p... Abhishek Ranjan

04/06/2015

03:24 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Remote Agent (External/Mobile)Login

Hello everyone.
Can anybody tell me about the process of External(Extension/Mobile) Login.
I tried but couldn't a... Abhishek Ranjan

04/03/2015

01:54 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: time problem with server

Hi Andrea Manca
open your goautodial server terminal and type in terminal command " dateconfig "
suddenly on yo... Abhishek Ranjan

04/02/2015

12:08 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Problems regarding list-mix in GoautoDial 3.3

where is list-mix in goautodial 3.3 ??? And drop call percentage always show 0%.
How drop percentage calculate ????
... Abhishek Ranjan