GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

12/16/2014

01:16 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Lime Survey script: answers can't be saved in DB

did you try to update your limesurvey prior to this error? richard guevarra

11/26/2014

02:09 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: extension not found in context 'default'

exten => _1NXXNXXXXXX,1,AGI
exten => _1NXXNXXXXXX,2,Dial(SIP/${EXTEN:1}@sipus,,tTo)
exten => _1NXXNXXXXXX,3,Hangup richard guevarra

02:04 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Help placing call through carrier

try this..
exten => _944X.,1,AGI(agi:///127.0.0.1:4577/call_log)
exten => _944X.,2,Dial(SIP/${EXTEN:1}@XoX2,,tTo)
... richard guevarra

01:59 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: SSL.conf File

/etc/httpd/conf.d/ssl.conf richard guevarra

11/17/2014

05:15 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Using dynamic agents and no PCs

i think this is not possible. richard guevarra

11/16/2014

08:37 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: SIP 401 unauthorized error

most issues with one-way audio are connected to firewall. please make sure ports are being forwarded properly.. richard guevarra

11/12/2014

08:19 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: please help me (it's urgent )

hi ronnie! musta?
try this..
/usr/share/astguiclient/ADMIN_update_server_ip.pl --old-server_ip=oldipaddress
... richard guevarra

10/28/2014

04:04 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: time sync issues accross VM servers

Issue was resolved. wrong configuration on goautodial.conf thanks! richard guevarra

10/19/2014

10:06 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: time sync issues accross VM servers

we are currently trying to implement this on pure VM. all servers are on my laptop..
plan is:
1 mysql serv... richard guevarra

10/17/2014

12:04 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: time sync issues accross VM servers

Thank you for the reply. I just followed poundteam's install instruction and some forums regarding NTP sync issues. i... richard guevarra