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Bug #873

closed

remarkable of customers(call note from custmer) or customer feedback

Added by Vannak Keo over 10 years ago. Updated almost 10 years ago.

Status:
Closed
Priority:
High
Assignee:
-
Category:
-
Target version:
-
Start date:
09/13/2013
Due date:
% Done:

0%

Estimated time:

Description

In our goautodial, Does it take note 'customer feedback'.

I mean:

During agent call to customer. The customer give command to our service bad, good, requestion, or suggestion. Also we can see our customer command at reports.

This is my idea because when I call to customer, they are all ask my company to do something to us, so I have to take note all customer complain or advice to our service to my supervisor.

So our goautodial can do or not, if can please guide me to do it, if not please give your idea.

Thanks your help,

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 #1

Updated by Demian Biscocho almost 10 years ago

  • Status changed from New to Closed

Hi,

This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system installation and the GOautodial applications (GOadmin, GOreports and GOagent). To get help from the community, please post your concerns in our forum board at http://goautodial.org/projects/goautodialce/boards.

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