Project

General

Profile

Feature #8699

closed

Unable to do outbound calls

Added by rajesh reddy 13 days ago. Updated 12 days ago.

Status:
Rejected
Priority:
High
Category:
Bugs
Target version:
-
Start date:
06/02/2021
Due date:
06/04/2021
% Done:

0%

Estimated time:
24.00 h

Description

I have two issues.

First is whenever I login as an agent. I get disconnected quite often. Around every 30-60 seconds. It usually happens after submitting a disposition.

I tried commenting out rtptimeout=60 in /etc/asterisk/sip.conf and doing sip reload but no dice.

Second, whenever placing a call once logged in as an agent, it goes to 'Waiting for ring..' but nothing happens. Nothing rings, the other end don't ring and the logged in SIP phone of the agent don't ring.

To be clear dialing out from a SIP connected phone (soft or physical) works perfectly fine. I can dial 1 416 967 1111 with no problems. Dialing that same number when logged in as an agent produces nothing.

#1

Updated by Wittie Manansala 12 days ago

  • Status changed from New to Rejected

Hi,

This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system installation and the GOautodial applications (GOadmin, GOreports and GOagent). To get help from the community, please post your concerns in our forum board at https://goautodial.org/projects/goautodialce/boards/3

Thanks

Also available in: Atom PDF

Go to top