Feature #8699
closed
Unable to do outbound calls
0%
Description
I have two issues.
First is whenever I login as an agent. I get disconnected quite often. Around every 30-60 seconds. It usually happens after submitting a disposition.
I tried commenting out rtptimeout=60 in /etc/asterisk/sip.conf and doing sip reload but no dice.
Second, whenever placing a call once logged in as an agent, it goes to 'Waiting for ring..' but nothing happens. Nothing rings, the other end don't ring and the logged in SIP phone of the agent don't ring.
To be clear dialing out from a SIP connected phone (soft or physical) works perfectly fine. I can dial 1 416 967 1111 with no problems. Dialing that same number when logged in as an agent produces nothing.
Updated by Wittie Manansala almost 3 years ago
- Status changed from New to Rejected
Hi,
This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system installation and the GOautodial applications (GOadmin, GOreports and GOagent). To get help from the community, please post your concerns in our forum board at https://goautodial.org/projects/goautodialce/boards/3
Thanks