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Bug #8580

closed

Helpme Please

Added by Daniel Dias about 4 years ago. Updated about 4 years ago.

Status:
Rejected
Priority:
Normal
Assignee:
Demian Biscocho
Category:
-
Target version:
-
Start date:
02/23/2021
Due date:
% Done:

0%

Estimated time:

Description

Hello guys,

I am in need of help in this world (Asterisk) that is new to me. I'm noob

I created a GoAutoDial 4 VM and followed this [[https://goautodial.org/projects/goautodialce/wiki/Goautodial_Getting_Started_Guidev4]] tutorial, the system is all installed and configured.

I created a trunk (Carries) as print below

And I created an Inbound because in my case we will only receive calls, but even though the agent is logged in, I do not receive calls. For this test I redirected the direct call to an agent

Agent Basic Settings

Agent Advanced Settings

An Inbound campaign was also created, using my Carrie


When my agent is logged in he does not receive Inbound Calls, if I check the Asterisk log I have the following print below

Can someone tell me where I'm going wrong?

Files

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clipboard-202102231057-e5tzd.png (36.3 KB) clipboard-202102231057-e5tzd.png Daniel Dias, 02/23/2021 09:57 PM
clipboard-202102231059-3w8lc.png (26.4 KB) clipboard-202102231059-3w8lc.png Daniel Dias, 02/23/2021 09:59 PM
clipboard-202102231102-hudua.png (15 KB) clipboard-202102231102-hudua.png Daniel Dias, 02/23/2021 10:02 PM
clipboard-202102231103-wc9uf.png (15.5 KB) clipboard-202102231103-wc9uf.png Daniel Dias, 02/23/2021 10:03 PM
clipboard-202102231107-zmdne.png (44.5 KB) clipboard-202102231107-zmdne.png Daniel Dias, 02/23/2021 10:07 PM
clipboard-202102231114-k618p.png (36.1 KB) clipboard-202102231114-k618p.png Daniel Dias, 02/23/2021 10:14 PM
clipboard-202102231115-cpnxp.png (45.4 KB) clipboard-202102231115-cpnxp.png Daniel Dias, 02/23/2021 10:15 PM
clipboard-202102231115-ieam3.png (30.9 KB) clipboard-202102231115-ieam3.png Daniel Dias, 02/23/2021 10:15 PM
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 #1

Updated by Wittie Manansala about 4 years ago

  • Status changed from New to Rejected

Hi,

This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system installation and the GOautodial applications (GOadmin, GOreports and GOagent). To get help from the community, please post your concerns in our forum board at https://goautodial.org/projects/goautodialce/boards/3

Thanks

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