GOautodial Open Source Omni-channel Contact Center Suite » Version4

Hello everyone,

I need your help on an issue I have with my server.
I have installed GoAutoDial v4 from iso, i have all configured.
I setup a test inbound campaign, when agants log on and make out bound calls but no sound on both ends.
setup new "agent002" and also I have setup my carrier on a trunkinbound and dialplan entry.
My error is: When I start the play button the agent waits and a call comes in a pop up comes with No Ack please contact your system administrator immediately.
How can I solve this?
Thats the log of the error from asteris:

Manager 'sendcron' logged off from 127.0.0.1
Manager 'sendcron' logged on from 127.0.0.1
-- Called 99994382427921@default
-- Executing [99994382427921@default:1] AGI in new stack
-- <Local/99994382427921@default-0000000b;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [99994382427921@default:2] Dial("Local/99994382427921@default-0000000b;2", "SIP/172.16.0.8/99994382427921,,tTo") in new stack
Using SIP RTP CoS mark 5
-- Called SIP/172.16.0.8/99994382427921
> 0x7f783c008d90 -- Strict RTP learning after remote address set to: 172.16.0.8:21546
-- SIP/172.16.0.8-00000010 is making progress passing it to Local/99994382427921@default-0000000b;2
-- Local/99994382427921@default-0000000b;1 is making progress
> 0x7f783c008d90 -- Strict RTP switching to RTP target address 172.16.0.8:21546 as source
-- SIP/172.16.0.8-00000010 is making progress passing it to Local/99994382427921@default-0000000b;2
-- Local/99994382427921@default-0000000b;1 is making progress
-- SIP/172.16.0.8-00000010 answered Local/99994382427921@default-0000000b;2
-- Local/99994382427921@default-0000000b;1 answered
-- Executing [8600052@default:1] AGI("Local/99994382427921@default-0000000b;1", "agi://127.0.0.1:4577/call_log") in new stack
-- Channel SIP/172.16.0.8-00000010 joined 'simple_bridge' basic-bridge &lt;af84bfc5-db82-4cd3-8d9a-0742e8e8af73&gt;
-- Channel Local/99994382427921@default-0000000b;2 joined 'simple_bridge' basic-bridge &lt;af84bfc5-db82-4cd3-8d9a-0742e8e8af73&gt;
Manager 'sendcron' logged off from 127.0.0.1
-- <Local/99994382427921@default-0000000b;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [8600052@default:2] Dial("Local/99994382427921@default-0000000b;1", "SIP/172.16.0.8/8600052,,tTo") in new stack
Using SIP RTP CoS mark 5
-- Called SIP/172.16.0.8/8600052
Everyone is busy/congested at this time (1:0/0/1)
-- Auto fallthrough, channel 'Local/99994382427921@default-0000000b;1' status is 'CHANUNAVAIL'
> 0x7f783c008d90 -- Strict RTP learning complete - Locking on source address 172.16.0.8:21546
Manager 'sendcron' logged on from 127.0.0.1
-- Manager 'sendcron' from 127.0.0.1, hanging up channel: Local/99994382427921@default-0000000b;2
-- Channel Local/99994382427921@default-0000000b;2 left 'simple_bridge' basic-bridge &lt;af84bfc5-db82-4cd3-8d9a-0742e8e8af73&gt;
-- Channel SIP/172.16.0.8-00000010 left 'simple_bridge' basic-bridge &lt;af84bfc5-db82-4cd3-8d9a-0742e8e8af73&gt;
Spawn extension (default, 99994382427921, 2) exited non-zero on 'Local/99994382427921@default-0000000b;2'
-- Executing [h@default:1] AGI") in new stack
Manager 'sendcron' logged off from 127.0.0.1
-- &lt;Local/99994382427921@default-0000000b;2&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----8-----7-----SIP 200 OK) completed, returning 0
-- Executing [h@default:1] AGI("Local/99994382427921@default-0000000b;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------------SIP 404 Not Found)") in new stack
-- &lt;Local/99994382427921@default-0000000b;1&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------------SIP 404 Not Found) completed, returning 0
Manager 'sendcron' logged on from 127.0.0.1
-- Called 55558600052@default
-- Executing [55558600052@default:1] AGI in new stack
-- <Local/55558600052@default-0000000c;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [55558600052@default:2] Dial("Local/55558600052@default-0000000c;2", "SIP/172.16.0.8/55558600052,,tTo") in new stack == Using SIP RTP CoS mark 5
-- Called SIP/172.16.0.8/55558600052