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Feature #8169

closed

No Ack Please contact your system adminstrator

Added by martin musasizi over 4 years ago. Updated over 4 years ago.

Status:
Rejected
Priority:
High
Category:
Features
Start date:
07/18/2020
Due date:
07/18/2020
% Done:

0%

Estimated time:

Description

Hello everyone,

I need your help on an issue I have with my server.
I have installed GoAutoDial v4 from iso, i have all configured.
I setup a test inbound campaign, when agants log on and make out bound calls but no sound on both ends.
setup new "agent002" and also I have setup my carrier on a trunkinbound and dialplan entry.
My error is: When I start the play button the agent waits and a call comes in a pop up comes with No Ack please contact your system administrator immediately.
How can I solve this?
Thats the log of the error from asteris:

Manager 'sendcron' logged off from 127.0.0.1
Manager 'sendcron' logged on from 127.0.0.1
-- Called 99994382427921@default
-- Executing [99994382427921@default:1] AGI in new stack
-- <Local/99994382427921@default-0000000b;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [99994382427921@default:2] Dial("Local/99994382427921@default-0000000b;2", "SIP/172.16.0.8/99994382427921,,tTo") in new stack
Using SIP RTP CoS mark 5
-- Called SIP/172.16.0.8/99994382427921
> 0x7f783c008d90 -- Strict RTP learning after remote address set to: 172.16.0.8:21546
-- SIP/172.16.0.8-00000010 is making progress passing it to Local/99994382427921@default-0000000b;2
-- Local/99994382427921@default-0000000b;1 is making progress
> 0x7f783c008d90 -- Strict RTP switching to RTP target address 172.16.0.8:21546 as source
-- SIP/172.16.0.8-00000010 is making progress passing it to Local/99994382427921@default-0000000b;2
-- Local/99994382427921@default-0000000b;1 is making progress
-- SIP/172.16.0.8-00000010 answered Local/99994382427921@default-0000000b;2
-- Local/99994382427921@default-0000000b;1 answered
-- Executing [8600052@default:1] AGI("Local/99994382427921@default-0000000b;1", "agi://127.0.0.1:4577/call_log") in new stack
-- Channel SIP/172.16.0.8-00000010 joined 'simple_bridge' basic-bridge &lt;af84bfc5-db82-4cd3-8d9a-0742e8e8af73&gt;
-- Channel Local/99994382427921@default-0000000b;2 joined 'simple_bridge' basic-bridge &lt;af84bfc5-db82-4cd3-8d9a-0742e8e8af73&gt;
Manager 'sendcron' logged off from 127.0.0.1
-- <Local/99994382427921@default-0000000b;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [8600052@default:2] Dial("Local/99994382427921@default-0000000b;1", "SIP/172.16.0.8/8600052,,tTo") in new stack
Using SIP RTP CoS mark 5
-- Called SIP/172.16.0.8/8600052
Everyone is busy/congested at this time (1:0/0/1)
-- Auto fallthrough, channel 'Local/99994382427921@default-0000000b;1' status is 'CHANUNAVAIL'
> 0x7f783c008d90 -- Strict RTP learning complete - Locking on source address 172.16.0.8:21546
Manager 'sendcron' logged on from 127.0.0.1
-- Manager 'sendcron' from 127.0.0.1, hanging up channel: Local/99994382427921@default-0000000b;2
-- Channel Local/99994382427921@default-0000000b;2 left 'simple_bridge' basic-bridge &lt;af84bfc5-db82-4cd3-8d9a-0742e8e8af73&gt;
-- Channel SIP/172.16.0.8-00000010 left 'simple_bridge' basic-bridge &lt;af84bfc5-db82-4cd3-8d9a-0742e8e8af73&gt;
Spawn extension (default, 99994382427921, 2) exited non-zero on 'Local/99994382427921@default-0000000b;2'
-- Executing [h@default:1] AGI") in new stack
Manager 'sendcron' logged off from 127.0.0.1
-- &lt;Local/99994382427921@default-0000000b;2&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----8-----7-----SIP 200 OK) completed, returning 0
-- Executing [h@default:1] AGI("Local/99994382427921@default-0000000b;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------------SIP 404 Not Found)") in new stack
-- &lt;Local/99994382427921@default-0000000b;1&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------------SIP 404 Not Found) completed, returning 0
Manager 'sendcron' logged on from 127.0.0.1
-- Called 55558600052@default
-- Executing [55558600052@default:1] AGI in new stack
-- <Local/55558600052@default-0000000c;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [55558600052@default:2] Dial("Local/55558600052@default-0000000c;2", "SIP/172.16.0.8/55558600052,,tTo") in new stack == Using SIP RTP CoS mark 5
-- Called SIP/172.16.0.8/55558600052

Files

image_2020_07_17T11_20_31_788Z.png (68.8 KB) image_2020_07_17T11_20_31_788Z.png martin musasizi, 07/18/2020 04:07 AM
Actions #1

Updated by Wittie Manansala over 4 years ago

  • Status changed from New to Rejected

Hi,

This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system installation and the GOautodial applications (GOadmin, GOreports and GOagent). To get help from the community, please post your concerns in our forum board at https://goautodial.org/projects/goautodialce/boards/3

Thanks

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