Bug #7745
closed
Campaign Tab Bug
100%
Description
Hi Team,
Deleting all the campaigns will add a Null entry on Campaign tab. You will not be able to modify and delete it.
Files
| invalid_null_camptab1.png (41.7 KB) invalid_null_camptab1.png | |||
| delcamptest.png (26.9 KB) delcamptest.png | |||
| delcamptest1.png (40 KB) delcamptest1.png | |||
| delcamptest2.png (30.7 KB) delcamptest2.png | |||
| delcamptest4a.png (18.8 KB) delcamptest4a.png | |||
| delcamptest4b.png (17.3 KB) delcamptest4b.png | |||
| dlt1.png (43.4 KB) dlt1.png | |||
| dlt2.png (42.2 KB) dlt2.png | |||
| dlt3.png (41.6 KB) dlt3.png | |||
| dlt4.png (43.4 KB) dlt4.png |
Updated by Thom Bernarth Patacsil over 4 years ago
- Status changed from New to In Progress
- Assignee changed from Alexander Jim Abenoja to Thom Bernarth Patacsil
- % Done changed from 0 to 50
Updated by Thom Bernarth Patacsil over 4 years ago
- Status changed from In Progress to Feedback
- % Done changed from 50 to 100
Updated by Levy Ryan Nolasco over 4 years ago
- File delcamptest.png delcamptest.png added
- File delcamptest1.png delcamptest1.png added
- File delcamptest2.png delcamptest2.png added
- Status changed from Feedback to In Progress
Hi sir Thom,
There are 2 more issues
1. Deleting all the campaign will give you an error "API ERROR: No Available Data". You cannot add more campaigns.
2. Adding more campaign will add a Null entry on Disposition tab. You cannot delete or modify it even you delete its Campaign.
Updated by Levy Ryan Nolasco over 4 years ago
- File delcamptest4a.png delcamptest4a.png added
- File delcamptest4b.png delcamptest4b.png added
Hi,
Thanks for the update. I can still see Null entry on the Disposition tab. Can you make that tab empty just like Lead Recycling and Areacode CID tab if no disposition is added.
Updated by Jackie Alfonso over 4 years ago
- File dlt1.png dlt1.png added
- File dlt2.png dlt2.png added
- File dlt3.png dlt3.png added
- File dlt4.png dlt4.png added
Hi Team,
Thanks for the update based on my test the issue is now relsolved.
created a new campaign and deleted them.
after deleting the campaign the tabs are now blank.
Updated by Thom Bernarth Patacsil over 4 years ago
- Status changed from In Progress to Resolved
Updated by Levy Ryan Nolasco over 4 years ago
- Status changed from Resolved to Closed