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Bug #770

closed

Manual Dial, dials additional number to the queue

Added by Ninong Gong over 11 years ago. Updated over 11 years ago.

Status:
Rejected
Priority:
High
Assignee:
Ninong Gong
Category:
Bugs
Target version:
-
Start date:
07/29/2013
Due date:
% Done:

100%

Estimated time:

Description

Tried Manual Dialing > Preview Dialing > Dial Lead .

It dialed, + dialed 3 more numbers. [ based on my dial level ].

I hope this is a bug and a fix very soon.

Please let me know if this is some issues on my side.

Thanks

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 #1

Updated by Ninong Gong over 11 years ago

This is Version 3.0 after running yum update

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 #2

Updated by Chris Lomuntad over 11 years ago

  • Assignee changed from Demian Biscocho to Regie Irupang

Hi Ninong,

Have you checked your campaign's settings if the Available Only Tally is set to yes?

We'll also simulate this on our test server and see if we encounter the bug you posted. Thanks.

Cheers,
Chris

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 #3

Updated by Ninong Gong over 11 years ago

I did not check this as i just installed it from scratch, uploaded leads and did manual dial.

Is there any feedback on your test of this ?

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 #4

Updated by Levy Ryan Nolasco over 11 years ago

  • Assignee changed from Regie Irupang to Ninong Gong

Hi,

Good day! This is not a bug related issue, However you can solve this by setting the Campaign Available Only Tally to YES. If you are using GoAutoDial version 3.0 make sure its updated by typing "yum update" to get the latest repos.

Regards,
Ryan

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 #5

Updated by Demian Biscocho over 11 years ago

  • Status changed from New to Rejected
  • % Done changed from 0 to 100
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