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Feature #7637
closedHow to set a call on queue when all agents are Speaking
Start date:
09/12/2019
Due date:
% Done:
0%
Estimated time:
Description
Good Afternoon dears,
When all agents are speaking, if i make a new call, i hear the ivr and then a message 'goodbye' and call hangs up.
I´m Using AgentDirect. How to put call waiting when all agents are busy?
PLs need ur help!
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