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Feature #7637

closed

How to set a call on queue when all agents are Speaking

Added by José Simão over 4 years ago. Updated over 4 years ago.

Status:
Rejected
Priority:
Normal
Category:
-
Target version:
-
Start date:
09/12/2019
Due date:
% Done:

0%

Estimated time:

Description

Good Afternoon dears,

When all agents are speaking, if i make a new call, i hear the ivr and then a message 'goodbye' and call hangs up.

I´m Using AgentDirect. How to put call waiting when all agents are busy?

PLs need ur help!


Files

Go 4.JPG (84.8 KB) Go 4.JPG José Simão, 09/12/2019 12:47 PM
Actions #1

Updated by Wittie Manansala over 4 years ago

  • Status changed from New to Rejected

Hi,

Please use the forums. This issue tracker is for GOautodial development purposes only.

Thank you

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