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Feature #7495

newgocev4 (Campaign Manual Dial Filter)

Added by Wittie Manansala 4 months ago. Updated about 1 month ago.

Status:
Closed
Priority:
Normal
Category:
Features
Target version:
Start date:
06/11/2019
Due date:
% Done:

0%

Estimated time:

Description

Team,

Please change the default setting of manual_dial_filter='NONE' when creating campaign in Campaign Wizard.

Manual Dial Filter -This allows you to filter the calls that agents make in manual dial mode for this campaign by any combination of the following: DNC - to kick out, CAMPAIGNLISTS - the number must be within the lists for the campaign, NONE - no filter on manual dial or fast dial lists. CAMPLISTS_ALL - will include inactive lists in the search for the number.

Thanks

dial_filter1.png (13.7 KB) dial_filter1.png Wittie Manansala, 06/10/2019 02:04 PM

History

#1 Updated by Chris Lomuntad about 1 month ago

  • Status changed from New to Feedback
  • Assignee changed from Alexander Jim Abenoja to Wittie Manansala

Wits,

Done changing the default value of the said variable, kindly test it on our test server. Thanks.

Cheers,
Chris

#2 Updated by Wittie Manansala about 1 month ago

  • Status changed from Feedback to Closed
  • Assignee changed from Wittie Manansala to Chris Lomuntad

Thanks Chris. Its working now.

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