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Feature #553

closed

Enable pause codes in go-agent and go-admin

Added by Demian Biscocho about 11 years ago. Updated almost 11 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Levy Ryan Nolasco
Category:
Features
Target version:
Start date:
03/21/2013
Due date:
03/25/2013
% Done:

100%

Estimated time:

Description

Chris,

We need to have the "Pause Codes" feature available in both our agent and admin interfaces.

Actions #1

Updated by Chris Lomuntad about 11 years ago

Noted.

Actions #2

Updated by Chris Lomuntad almost 11 years ago

  • Status changed from New to In Progress
  • Assignee changed from Chris Lomuntad to Jerico James Milo

Added the pause code on the admin side... James will try to fix the bug on the agent side where the session is getting dropped whenever you hangup a call. After he's done fixing the agent bug, i'll continue adding the pause code script on the agent interface.

Cheers,
Chris

Actions #3

Updated by Jerico James Milo almost 11 years ago

  • % Done changed from 0 to 80

Chris,
Hangup Bug is already fix, you can now add the pause codes.
Thanks

Actions #4

Updated by Jerico James Milo almost 11 years ago

  • Assignee changed from Jerico James Milo to Chris Lomuntad
Actions #5

Updated by Jerico James Milo almost 11 years ago

just for documentation

volumecontrol_active variable should be equal to 1

Actions #6

Updated by Demian Biscocho almost 11 years ago

  • Status changed from In Progress to New

Chris,

We need the "Agent Pause Codes Active: Y/N" feature in the campaign settings:

Actions #7

Updated by Demian Biscocho almost 11 years ago

  • Status changed from New to In Progress
  • % Done changed from 80 to 90
Actions #8

Updated by Chris Lomuntad almost 11 years ago

  • Status changed from In Progress to Feedback
  • Assignee changed from Chris Lomuntad to Levy Ryan Nolasco

Done adding the Agent Pause Code dropdown on the campaign settings.

Cheers,
Chris

Actions #9

Updated by Demian Biscocho almost 11 years ago

  • Status changed from Feedback to Closed
  • % Done changed from 90 to 100
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