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Bug #4312

Tansfers of call to 3rd Party

Added by Asief Abubakir over 1 year ago. Updated 3 months ago.

Status:
Rejected
Priority:
Urgent
Category:
-
Target version:
Start date:
03/10/2017
Due date:
% Done:

0%

Estimated time:

Description

Hi

When we place the customer on hold and try to transfer this does not work unless we conf with customer. Please advise a way to place a customer on hold then call a 3rd party company and then transfer over the call

History

#1 Updated by Levy Ryan Nolasco over 1 year ago

  • Assignee set to Asief Abubakir

Hi,

On live call click Transfer button and then click the park customer dial to hold the customer before you do a 3 way transfer.

#2 Updated by Wittie Manansala 3 months ago

  • Status changed from New to Rejected

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