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Bug #268

closed

problem with ratio/predictive dialing

Added by amit kumar about 12 years ago. Updated about 11 years ago.

Status:
Closed
Priority:
Urgent
Assignee:
-
Category:
-
Target version:
-
Start date:
03/27/2012
Due date:
% Done:

0%

Estimated time:

Description

hi,
I am new to goautodial. I have installed GOAUTODIAL CE 2.1. The manual dial works after updating the fix. But when I am trying to use RATIO/PREDICTIVE dialing, it seems that calls are made but its not getting connected to my agents. On agent page it shows calls are in Que but agents can't get it. Hence the call gets dropped.

Note:
The server is on public ip. Its directly connected to internet.
No extra software is installed other than GOAUTODIAL CE 2.1.

Thanks.

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 #1

Updated by Jefferson Varias about 12 years ago

Hi Amit,

Please use the forum for your concerns or problem on your dialer. Issue tracker exclusively for bug and possible feature of our dialer.

Thank you!

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 #2

Updated by Regie Irupang about 11 years ago

  • Status changed from New to Closed

Hello,

This issue/bug tracker is meant for bugs, feature request and issues related to the GoAutoDial CE ISO and system installation. To get help from the community, please post your concerns in our Forum board at http://www.goautodial.org/projects/goautodialce/boards/3

Regards,

GoAutoDial Support Team
http://goautodial.com

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