GOautodial Open Source Omni-channel Contact Center Suite

i have a same problem

sanae sana wrote:

I installed the new version 3.3 goautodial
and whenever I have a preblem with an agent , the campaign is off and it gives the identifier of the agent.
You'll find an image that decribe my problem.
Please help me and even I delete the same user and the phone and I said the problem remains as it is.
Thank you in advance

In dashboard go to Telephony>Users find user and click on the link at the end of the line, after Force Logout.

If an error message in the database , perform the database asterisk below this command to create the table

CREATE TABLE `go_agent_sessions` (
`agent_session_id` int(11) NOT NULL auto_increment,
`sess_agent_user` varchar(25) collate utf8_unicode_ci NOT NULL,
`sess_agent_phone` varchar(25) collate utf8_unicode_ci NOT NULL,
`sess_agent_status` varchar(25) collate utf8_unicode_ci NOT NULL,
PRIMARY KEY (`agent_session_id`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;