Bug #1775: Agent presses "Hungup customer" button, the softphone is disconnected simultaneously - GOautodial Open Source Omni-channel Contact Center Suite - GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

Actions

Bug #1775

closed

Status:

Closed

Priority:

Urgent

Assignee:

Category:

Bugs

Target version:

Start date:

12/22/2014

Due date:

% Done:

100%

Estimated time:

Description

I have a problem when the agent presses the "Hungup customer" button, the softphone is disconnected simultaneously.

I use Goautodial CE 3.3 and sopthone: X-lite 4.7.1 74247. I also tested with Zoiper but it's the same thing.

Could you help me please!

Actions

Also available in: Atom PDF

Go to top