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Bug #1605

closed

Can't listen and export call recording from web gui

Added by support IT almost 10 years ago. Updated over 9 years ago.

Status:
Closed
Priority:
High
Assignee:
Category:
Bugs
Target version:
-
Start date:
11/07/2014
Due date:
% Done:

0%

Estimated time:

Description

Hi Guys,

I just updated with GIT to latest version and I'm able to see recording by searching by number or name but when I click on play icon no sound is coming, when I try to save it on my computer filename is display but when I click save, nothing is saved. I searched on server mp3 files and can find it, I listened them and all files are good, so issue looks to located with web interface, maybe folder right?

Thanks a lot for your help

Best Regards


Files

goautodial.jpg (64.9 KB) goautodial.jpg record consultation support IT, 11/07/2014 05:41 AM
Actions #1

Updated by support IT almost 10 years ago

Hello Guys,

I found finally the issue, in /etc/httpd/conf.d/goautodial.conf the connection to /var/spool/asterisk/monitorDONE is just allowed for IP addresses below:
127.0.0.1
192.168.X.X
10.10.X.X

I think it would be better to allow all private IP range by default to prevent this issue with something like:
Allow from 192.168.0.0/16 10.0.0.0/8 172.16.0.0/12

So file should be now

<Directory "/var/spool/asterisk/monitorDONE">
  Order Deny,Allow
  Deny from all
  Allow from 192.168.0.0/16 10.0.0.0/8 172.16.0.0/12
  Options Indexes FollowSymLinks
</Directory>

Alias /RECORDINGS /var/spool/asterisk/monitorDONE
Alias /recordings /var/spool/asterisk/monitorDONE

Actions #2

Updated by Regie Irupang over 9 years ago

  • Status changed from New to Closed
  • Assignee changed from Demian Biscocho to support IT

Hello

This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system installation and the GOautodial applications (GOadmin, GOreports and GOagent). To get help from the community, please post your concerns in our forum board at http://www.goautodial.org/projects/goautodialce/boards/3.

Regards,
GoAutoDial Support Team
http://goautodial.com

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