GOautodial Open Source Omni-channel Contact Center Suite

Hi Ric,

You can download the VICIdial® Multi-Server (Cluster) Manual for your guide.
Here is the download link: http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CDYQFjAA&url=http%3A%2F%2Fwww.poundteam.com%2Fdownloads%2FVicidial%2520Multi-Server%2520Manual%2520by%2520Poundteam%2520v1%25201.pdf&ei=s6KJT7SaEKrumAW2y4HqCQ&usg=AFQjCNF3ibI-rICWtrnrY92isDESPB9ciQ
Yes the latest version of Goautodial supports multi-server setup.

Thank you!

Hi Jefferson,

Thank you for your reply.
I never tried multi-server setup, I'm planning to have two box server, maybe you can enlighten me further.

This is my hardware specs.

system IBM System x3200M3 1
processorIntel Xeon QC X3430 2.4GHz 1
memoryKingston 2GB DDR3 1333MHz DIMM 4
hard diskSeagate Barracuda ST3500512NS 1

1 box will be running full.
1 box will be Dialer – Asterisk Server only. (web/database server will be turn off)

Or may be you can make a suggestion what type of server ( Combo – Web/Asterisk or Web/Database or Full – Asterisk/Web/Database) should I make for my preparation for 30 - 40 agents inbound sip g729 2mb E1.

Can 1 full box server can handle this requirements?

Thank you.

goautodial has no 64bit version yet...

Hi Ric,

Try this link for your reference http://goautodial.org/projects/goautodial-internal/wiki/HowTo_Install_Goautodial_From_Scratch_CentOS_64bit .

oops....when follow this link i get a 403 forbidden error. But i need to know how to install goautodial from scratch on a low cost server for upto 10 agents.

Hi Ashish,

Try this link http://goautodial.org/projects/goautodialce/wiki/Goautodial_Getting_Started_Guide