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view disposition history with notes on the lead screen before dial starts

Added by Muhammad Yousuf almost 10 years ago

I am using goautodial 3.0 CE in predictive mode. Is it possible to view disposition history with notes on the lead screen before dial starts. ??


Replies (1)

RE: view disposition history with notes on the lead screen before dial starts - Added by Levy Ryan Nolasco almost 10 years ago

Hi,

You need to set the Call Notes Per Call to enabled first then to view the notes and disposition history i do suggest you download the lead list instead. Also Dial Status History can also be viewed on Reports & Analytics page.

Regards,
Ryan

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