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Setup Survey campaign to record

Added by Brett Nemeroff almost 11 years ago

Hello all,
I've noticed that there are no "advanced settings" for surveys. I was wondering how I can set a survey campaign to record all calls.

Thanks,
Brett


Replies (1)

RE: Setup Survey campaign to record - Added by Regie Irupang almost 11 years ago

Hi Brett,

May i know what kind of survey your planning to create? Is your survey campaign with live agents or using remote agents?

However, here's the link on how to create survey press 1 (with advance settings option) http://goautodial.org/projects/goautodialce/wiki/Howto_setup_survey_campaign_30. On step 2 Click set "Campaign Type" = Survey Press1.

Thanks.

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