Want to save recording according to Softphone extension
Replies (1)
RE: Want to save recording according to Softphone extension
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Added by clyde shaw over 8 years ago
Go to your campaign settings then scroll down to Campaign Rec Filename:
add the following string in the text box FULLDATE_CUSTPHONE_CAMPAIGN_AGENT_EXTEN this should probably give you the recording files with phone extension in the name.