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real time report question

Added by naveed ahmad about 12 years ago

Hi Everybody
hope you all are enjoying the Auto dial

Can anybody tell me that how can i view the agent or user name in real time report?
i am watching just the SESSION ID there 800054 etc
i want to see their names

really appreciate if some one can help me

thanks


Replies (1)

RE: real time report question - Added by Wilper Necesario about 12 years ago

Hi Ahmad,

Please visit this forum related post on vicidial forum to enable the agent name in your realtime reports,

http://www.vicidial.org/VICIDIALforum/viewtopic.php?t=20083

Cheers
q^_^p

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