Auto dial not working
I create Campaigns and list. Going into the agent's menu . Navigate to the agent received a call on a softphone call received.
When I press the menu resume agent does not ring.
CLI asterisk
[Jun 26 16:56:06] NOTICE14100: chan_local.c:599 local_call: No such extension/context 9in_file**********@default while calling Local channel
[Jun 26 16:56:06] NOTICE14100: channel.c:3612 __ast_request_and_dial: Unable to call channel Local/9in_file*******1@default
Replies (1)
RE: Auto dial not working
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Added by Levy Ryan Nolasco over 10 years ago
Hi,
Remove your lead list then try to upload it again without selecting the Phone code on your lead file.
Regards,
Ryan