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ring back tone on manuall dial

Added by george lagardo almost 11 years ago

Hello,

I am using goautodial-64bit-ce-3.0-RC1b , I wonder how to go about getting ring-back tone while dialling manually any number, just like any other phone call we do using a regular phone. please help me as this became very-much necessary for me as while dialling a number now i could get to hear either the an person or a answering machine directly but cant hear any ringing sound while waiting, and if there is any problem with the calling number I cant make out what happened as I don’t get to know the ring back tone.

thanks and regards
George


Replies (3)

RE: ring back tone on manuall dial - Added by Demian Biscocho almost 11 years ago

Try changing your manual dial prefix in your campaign settings to 88 if you're using dial prefix 9 in that campaign. This will use the Trunkloop dialplan that automatically answers the call so your agents can hear the outgoing call.

; This is a loopback dialaround to allow for hearing of ringing for 3way calls
exten => _881NXXNXXXXXX,1,Answer
exten => _881NXXNXXXXXX,2,Dial(${TRUNKloop}/9${EXTEN:2},,To)
exten => _881NXXNXXXXXX,3,Hangup

RE: ring back tone on manuall dial - Added by striker 247 almost 11 years ago

use option parameter "r" to get ring back tone in ur dialplan

exten => _9NXXNXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,Ttor)

br
striker
www.striker24x7.blogspot.com

RE: ring back tone on manuall dial - Added by Demian Biscocho almost 11 years ago

That actually don't work since we are using meetme rooms of Asterisk for dialing. If it's a plain Asterisk the "r" options works. The best way is to use the Trunkloop option i posted above.

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