Overview

GoAutoDial is an open source web based call center system based on CentOS. It automatically installs the GoAutoDial applications (GoAdmin, GoReports and GoAgent), Vicidial, Mysql, PHP, Asterisk and other open source software to have a fully functional call center system. An open source predictive dialer and inbound IVR + ACD system that rocks.

Major Features:
Inbound, Outbound and Blended call handling
Broadcast and survey dialing
Web-based agent application
Web-based system administration
Wizard based configurations
Ability to have agents operate remotely (home based)
Full call recording
Scalable to hundreds of seats
USA, UK and Canada call compliance
VOIP trunks and standard Telco lines
Support for Sangoma and Digium cards
Open-Source GPLv2 licensed, with no software licensing cost

Getting Started Guide

Definition of Terms

Download:

goautodial-64bit-ce-3.0-RC1.iso
md5sum: a84319dd43f1e36cf5aefa9ff48e1f76

goautodial-32bit-ce-3.0-RC1.iso
md5sum: 8c03ff1fbf30ea238c65383620541bd9

Issue tracking

View all issues | Calendar | Gantt

Latest news

GoAutoDial CE v3 RC 1 Released!!!
The latest and greatest GoAutoDial CE v3 release candidate 1 is now available. 64bit or 32bit. Choose your pick!
Added by Demian Biscocho 15 days ago

CentOS 5.9 32-bit base for CE 3.0
Use CentOS 5.9 32-bit as base system for 32-bit CE 3.0.
Added by Demian Biscocho 2 months ago

CentOS 5.9 64-bit base for CE 3.0
Use CentOS 5.9 64-bit as base system for CE 3.0.
Added by Demian Biscocho 2 months ago

User friendly admin interface
New admin interface using CodeIgniter PHP framework. Features wizards for creating dialer functions and other cool stuff.
Added by Demian Biscocho 6 months ago

User friendly agent interface
Simplifying the agent UI. Making it more accessible to the "masses".
Added by Demian Biscocho over 1 year ago

View all news