GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

07/14/2015

10:12 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Notice massages on the cli.

Hi,
i am currently running the latest version of the Go Autodial v3.3 64bit.
i am observing the below massag... george lagardo

07/02/2015

04:55 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: recordings not showing up when searched .

anyone please help george lagardo

06/26/2015

07:54 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: recordings not showing up when searched .

hi
i have installed the goautodial-64bit-ce-3.0-RC1b which i downloaded from the files section of this website. ... george lagardo

05/19/2015

06:22 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: update recording link

Hello
I am currently using goautodial 3.0 since last fewmonths, due to some requirement i need to move complete ... george lagardo

03/01/2015

11:12 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: AA automatic answering machine issue

Hello,
i am using Goautodial 3.0 and i am facing problem with leads, when in Answering Machine Detection: ON.
... george lagardo

02/17/2015

04:07 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: login and logout report

Hi Ryan,
Thanks for your reply, i know we can get time details there under *Reports and Analytics > Agent Time D... george lagardo

02/15/2015

09:00 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: login and logout report

Hello
I am running *goautodial 3.0* , i wish to download *login and logout report* ( first login and last logout t... george lagardo

10/08/2014

07:34 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: cause code 18

Hello
I am facing NA NO ANSWER AUTODIAL, percentage issue, when i check i find more 40% of calls are disposed... george lagardo

09/16/2014

07:04 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: unable to see the list of agents in the advanced search of recordings

Hello i am facing few strange problems, i have 2 goautodial server v3.0 and first server is running without problem... george lagardo

09/02/2014

04:03 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: greetings for inbound call

Hi
I have been trying to set up inbound campaign, and after lots of trials, i did configure inbound. now my pro... george lagardo