GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

12/19/2019

05:19 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #7819 (Rejected): Asterisk not selectable in GUI - GOWebRTC Dialer Settings

GOautodial v4.
Installed from ISO and updated with recent git releases.
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I'm registering softphones dire... Sujan Subedi

12/16/2019

05:58 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #7792 (Closed): Asterisk not selectable in GUI - GOWebRTC Dialer Settings

GOautodial v4.
Installed from ISO and updated with recent git releases.
------
I'm registering softphones directl... Sujan Subedi

12/11/2019

08:12 PM GOautodial Open Source Omni-channel Contact Center Suite Feature #7763: Inbound Call Notification

Hi Demian, surprised to see this got rejected, the inbound call notification is one of the important aspect of the Mu... Sujan Subedi

12/01/2019

06:53 PM GOautodial Open Source Omni-channel Contact Center Suite Feature #7763 (Rejected): Inbound Call Notification

The feature of incoming/inbound call notification on agent screen, so agents can see call(s) coming in various In-Gro... Sujan Subedi

06:48 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: can i use goautodial v4 with vicidial on same server

Demian Lizandro Biscocho wrote:
> Levy Ryan Nolasco wrote:
> > Hi,
> >
> > If pass_hash_enabled is disabled you ... Sujan Subedi

11/26/2019

10:03 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: No notification for inbound calls - agent screen

Sujan Subedi wrote:
> Levy Ryan Nolasco wrote:
> > Hi,
> >
> > What is the call flow of your Inbound Campaign? D... Sujan Subedi

10:02 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: can i use goautodial v4 with vicidial on same server

Levy Ryan Nolasco wrote:
> Hi,
>
> If pass_hash_enabled is disabled you can only login to Vicidial. For you to be... Sujan Subedi

11/24/2019

10:38 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: can i use goautodial v4 with vicidial on same server

Levy Ryan Nolasco wrote:
> Hi,
>
> You first need to do this as posted on the link.
>
> [...]
Hi Levy,
O... Sujan Subedi

11/21/2019

05:47 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: No notification for inbound calls - agent screen

Levy Ryan Nolasco wrote:
> Hi,
>
> What is the call flow of your Inbound Campaign? Do you want your agents to gra... Sujan Subedi

05:35 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: can i use goautodial v4 with vicidial on same server

Levy Ryan Nolasco wrote:
> Hi,
>
> You can disable it via mysql and check the asterisk database > system settings... Sujan Subedi