GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

04/27/2021

07:06 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Has anyone installed v4 in hetzner?

Hi, Enzo,
Did you manage to stabilize the system? I have the same problem, although my server is on premise, but t... emilio gorky

04/26/2021

05:06 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Wrong file path to the recording in the CRM and List. Goautodial 4.0

OK, it is a misconfiguration (or a bug more likely). The file responsible for inserting the path in the DB is /usr/sh... emilio gorky

04:09 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Wrong file path to the recording in the CRM and List. Goautodial 4.0

Thanks, Jackie.
It didn't work, and I have changed all the variables that said 127.0.0.1 just in case. By the way... emilio gorky

04/23/2021

09:52 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: onhook agent call get disconnected after answered

Try disabling the AMD in the campaign settings. emilio gorky

04/16/2021

11:41 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #8658: Call Recordings can be correctly ordered by date. Goautodial 4.0

Sorry , the title must have been written as: Call Recordings *CAN'T* be correctly ordered by date. Goautodial 4.0 emilio gorky

11:40 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #8658 (Closed): Call Recordings can be correctly ordered by date. Goautodial 4.0

Hi, I'm using Goautodial 4.0 and have it updated to:
- goautodial/v4.0 number 6b84cd4e17fc998b5815c57a96390fef4ebc45... emilio gorky

11:23 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Wrong file path to the recording in the CRM and List. Goautodial 4.0

Hi, I'm using Goautodial 4.0 and have it updated to:
- goautodial/v4.0 number 6b84cd4e17fc998b5815c57a96390fef4ebc45... emilio gorky

11:02 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Call Recordings with a incorrect time 4.0

My install is Goautodial 4.0 that I made from scratch because the ISO doesn't work on a USB stick. Have been updated ... emilio gorky

10:42 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Barge, Listen, Whisper doesn't work...

I have the exact same problem (among others I am posting on another threads). I have the last commits:
- goautodial/... emilio gorky

04/15/2021

02:39 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Cannot download list on new v4 install ?

OK, in case anyone faces the same problem, I have found the culprit, and it is the commit f8adaeb325b4138803ee3147d5a... emilio gorky