Eric Fluharty
- Login: theflu
- Email: [email protected]
- Registered on: 12/18/2012
- Last connection: 01/07/2014
Issues
open | closed | Total | |
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Assigned issues | 0 | 0 | 0 |
Reported issues | 0 | 0 | 0 |
Activity
06/18/2013
- I have the quick transfer button setup but I can't get it to pass the right caller ID. I want it to pass the customer...
06/12/2013
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02:39 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Manual Dial Transfer
- I tried this same results
1. Call Comes in
2. Click transfer button
3. Enter number to transfer to
4. Click Par...
06/11/2013
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07:09 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Manual Dial Transfer
- I just did a complete reinstall and still have the same issues itried both 32bit and 64bit.
Biggest issue:
1. Cal... -
03:13 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Manual Dial Transfer
- Really not being able to leave the transfer is the biggest issue cause I have to mute the phone and stay on the line ...
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03:09 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Manual Dial Transfer
- Here are the screen shots
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03:06 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Manual Dial Transfer
- Also during a transfer when I hit leave 3 way call nothing happens. All 3 phones stay connected. I am trying to trans...
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02:13 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Manual Dial Transfer
- The campaign is set to auto dial and I pause from the agent gui and click manual dial. I can't transfer from that cal...
06/10/2013
- I am using GoAutoDial v3 RC1b. When agent manually dials a number the option to transfer that live call in greyed out...
01/04/2013
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04:36 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: HELP No human agent.
- I got it all working and I am making calls but only one at a time I would like to bump it up to about 5 or 10 ant ide...
01/03/2013
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11:02 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: HELP No human agent.
- Thank you very much.
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