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Eric Fluharty

  • Login: theflu
  • Email: fluinc@hotmail.com
  • Registered on: 12/18/2012
  • Last connection: 01/07/2014

Issues

open closed Total
Assigned issues 0 0 0
Reported issues 0 0 0

Activity

06/18/2013

11:35 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Quick / Blind Transfer Caller ID
I have the quick transfer button setup but I can't get it to pass the right caller ID. I want it to pass the customer... Eric Fluharty

06/12/2013

02:39 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Manual Dial Transfer
I tried this same results
1. Call Comes in
2. Click transfer button
3. Enter number to transfer to
4. Click Par...
Eric Fluharty

06/11/2013

07:09 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Manual Dial Transfer
I just did a complete reinstall and still have the same issues itried both 32bit and 64bit.
Biggest issue:
1. Cal...
Eric Fluharty
03:13 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Manual Dial Transfer
Really not being able to leave the transfer is the biggest issue cause I have to mute the phone and stay on the line ... Eric Fluharty
03:09 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Manual Dial Transfer
Here are the screen shots Eric Fluharty
03:06 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Manual Dial Transfer
Also during a transfer when I hit leave 3 way call nothing happens. All 3 phones stay connected. I am trying to trans... Eric Fluharty
02:13 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Manual Dial Transfer
The campaign is set to auto dial and I pause from the agent gui and click manual dial. I can't transfer from that cal... Eric Fluharty

06/10/2013

02:47 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Manual Dial Transfer
I am using GoAutoDial v3 RC1b. When agent manually dials a number the option to transfer that live call in greyed out... Eric Fluharty

01/04/2013

04:36 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: HELP No human agent.
I got it all working and I am making calls but only one at a time I would like to bump it up to about 5 or 10 ant ide... Eric Fluharty

01/03/2013

11:02 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: HELP No human agent.
Thank you very much. Eric Fluharty

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