GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

02/02/2017

12:11 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: There is a time synchronization problem with your system, please tell your system administrator with GoAgent(Agent WebClient)

Hi Parijat,
Sorry for replying late as I just saw your message.
The static IP address you have assigned to goau... Parikshat Dubey

01/27/2017

12:28 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: goAdmin Dialplan Entry into Carrier not taking effect.Getting Error Carrier not modified.

Hello Everyone,
I was not aware what went wrong,but I am not getting any issues anymore.
Thanks and Regards,
P... Parikshat Dubey

12:04 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: goAdmin Dialplan Entry into Carrier not taking effect.Getting Error Carrier not modified.

Hi,
Everyone.I was not aware what went wrong,But I am not getting any issues anyomore.
Thanks and Regards,
Par... Parikshat Dubey

12:02 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: There is a time synchronization problem with your system, please tell your system administrator with GoAgent(Agent WebClient)

Hi,
Thanks everyone.
Issue was resolved.I configured my dialplan entry and Carrier correctly.
Thanks and Regar... Parikshat Dubey

01/21/2017

07:39 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: goAdmin Dialplan Entry into Carrier not taking effect.Getting Error Carrier not modified.

Hi,
I am trying to edit dialplan entry from GoAdmin->Carrier Settings but when I am saving the settings
I am ge... Parikshat Dubey

03:24 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: There is a time synchronization problem with your system, please tell your system administrator with GoAgent(Agent WebClient)

Hi,
Issue was resolved.There was configuration issue related to campaign.I resetted campaign from autodial to manu... Parikshat Dubey

01/19/2017

07:40 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: There is a time synchronization problem with your system, please tell your system administrator with GoAgent(Agent WebClient)

Hi Striker,
We are able to make a call from server to softphone but not getting a voice prompt saying you are the... Parikshat Dubey

05:45 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: There is a time synchronization problem with your system, please tell your system administrator with GoAgent(Agent WebClient)

Please help.We are stuck and unable to move forward.
Thanks and Regards,
Parikshat Dubey Parikshat Dubey

02:47 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: There is a time synchronization problem with your system, please tell your system administrator with GoAgent(Agent WebClient)

While Log in, we are doing manual Dial but nothing seems to happen.Please find the screenshot as reference.
Also,p... Parikshat Dubey

12:21 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: There is a time synchronization problem with your system, please tell your system administrator with GoAgent(Agent WebClient)

Thanks alot Striker.I followed the resolution provided by you above and the error is gone.
Now after login to go... Parikshat Dubey