GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

08/30/2013

12:23 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: DNC Numbers are not detected by the dialer

Agents puts DNC disposition but gets the call again..... and no option on the campaign for DNC List....
Do any one ... ram k

11:52 AM GOautodial Open Source Omni-channel Contact Center Suite Feature #804 (Closed): DNC numbers not detected by goautodial 3

DNC numbers disposed by agents are not reflected to the DNC internal list.... and the numbers are not blocked....
... ram k

11:48 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #803 (Closed): No DNC option on the Campaign

There are no option for DNC on the campaigns....
DNC numbers are not detected by the server....
Please help ram k

07/04/2013

11:37 AM GOautodial Open Source Omni-channel Contact Center Suite Feature #736: How to find the total count of leads left in a campaign

Many Thanks and appreciate your reply Jefferson Varias,
But I would like to know how much total leads are left for... ram k

06:21 AM GOautodial Open Source Omni-channel Contact Center Suite Feature #736 (Closed): How to find the total count of leads left in a campaign

anyone please let me know how to find the total count of leads left in a campaign... ram k