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GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)
Abdel Joya
Login: abdeljoya
Registered on: 10/12/2012
Last connection: 11/02/2012
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10/13/2012
09:57 AM
GOautodial Open Source Omni-channel Contact Center Suite
GOautodial Help: how to parameterize "Auto Dial Level" and "Adapt Intensity Modifier"
I work with 8 agents and I want to know how to parameterize "Auto Dial Level" and "Adapt Intensity Modifier" to avoid...
Abdel Joya
10/12/2012
01:56 PM
GOautodial Open Source Omni-channel Contact Center Suite
Open discussion: Call rotation
Call rotation is very slow, I need information to solve this problem. I currently work with eight agents.
Thanks
Abdel Joya
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