GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

04/27/2016

10:35 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Where do I start?

Thanks for the reply striker24x7
Responses:
1) A dedicated server should not be a problem. Will a VMware VM be ... ebsr tech

04/26/2016

09:14 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Where do I start?

Here is what im working with, Non profit oranization:
Avaya IP Office R9.1
1416 digital handsets
T1 card
64 port ... ebsr tech

04/20/2016

03:24 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Autorefresh of leads file

Hi All:
We wish to add new contacts in the leads file (csv) occasionally - perhaps 5 news contacts per hour. I wi... ebsr tech