GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

01/14/2021

03:05 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Phone problem

Thanks a lot! Now I have a DNS with public ip for example test.example.it. I uploaded my certificate to the local s... Matteo Candeloro

01/10/2021

02:18 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Phone problem

Thanks a lot! I solved it with "git pull" and DB update.
Now, all numbers entered with the wrong country code have b... Matteo Candeloro

12/23/2020

01:24 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #8482 (Rejected): Phone peoblem

When an agent logs in, he selects the campaign and his phone registers correctly, but the phone on the right does not... Matteo Candeloro

12/20/2020

10:24 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Phone problem

Hello everyone, I ask you for help with a problem that I cannot solve. When an agent logs in, he selects the campaig... Matteo Candeloro

06/19/2019

07:01 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #7528 (Closed): Copy Campaign

Good morning,
I am writing to report a problem in the copy of the campaigns.
1. I access Telephony > Campaigns
2... Matteo Candeloro

06/12/2019

11:14 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Modify Dialstatuses and Vicidial Installation

Good morning,
I installed and configured GoAutoDial version 4 on my server.
Everything works properly.
I ask you... Matteo Candeloro

11:11 AM Version4 Feature #7504 (Rejected): Modify Dialstatus and Vicidial Installation

Good morning,
I installed and configured GoAutoDial version 4 on my server.
Everything works properly.
I ask you... Matteo Candeloro

04/12/2018

04:35 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: New usere help

Ciao anturio,
ti ho inviato una mail, ho bisogno di sapere esattamente cosa ti serve per aiutarti
Buona giornata Matteo Candeloro

09/19/2017

12:19 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: GOAutodial Open Source Inquiry

"Yes. GOautodial works with IAX, Analog and E1/T1 lines. It utilizes trunks being used by Asterisk. H.323 should also... Matteo Candeloro

09/18/2017

09:08 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: GOAutodial Open Source Inquiry

Hello Neo, here is a link to the information you are looking for
https://swanand18.blogspot.it/2014/05/hardware-re... Matteo Candeloro