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Mihail Filimonov

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08/12/2015

04:25 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Predictive method, calls and agent count
ok, where can i read about advanced mode for Auto Dial method.
Whats means "Auto Dial Level" 20 or 2?
Mihail Filimonov

07/31/2015

01:37 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Predictive method, calls and agent count
Hi please help me to understand predictive method and how i can tuned it
For example:
I have system with 3 trunks, ...
Mihail Filimonov

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