GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

03/06/2015

07:07 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Custom Call Disposition

Just to add that am running an INBOUND Campaign MTDROX junior

07:04 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Custom Call Disposition

Hi all,
I have a working Goautodial installation. Now I want to set some customs Call Disposition. Can anyone help... MTDROX junior

02/27/2015

07:25 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: 3-way Conference in Inbound Campaign

Hi Levy,
Thanks for the feedback. After a quit search, I'm now able to run the conference by clicking the TRANSFER... MTDROX junior

02/25/2015

03:30 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: 3-way Conference in Inbound Campaign

Hi All,
Is there a way to setup a 3-way conference in an Inbound Campaign? If yes could you please guide me to get... MTDROX junior

02/24/2015

04:22 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Inbound campaign recording

Thanks Robert,
Indeed it works.
Best regards MTDROX junior

01:41 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Inbound campaign recording

Dear all,
I've created an *INBOUND* campaign where ... MTDROX junior

02/23/2015

09:12 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Update Goautodial Agent Interface default data

Dear all,
Once again I need your help. I need to modify the data on the agent interface and use my custom data for... MTDROX junior

07:25 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: No available agents

Hi Varias,
Thanks for helping. I've checked everything and just changed ... MTDROX junior

06:56 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: My new inbound campaign does not appear in the dashboard

Hi Jacques,
Go to your campaign settings and check for ... MTDROX junior

02/21/2015

05:52 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: No available agents

Dear all,
I've been trying to setup Goautodial 3.3 for a couple a days now. I can create campaigns, DID, inbound-g... MTDROX junior