GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

12/09/2014

06:07 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Silent Calls Dropped After A Few Seconds, please help!!!

I've
1. Added externip to sip.conf
2. Allowed 5060 and 10000-20000 port on my router.
Still no change with re... del tukru

12/05/2014

07:51 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Silent Calls Dropped After A Few Seconds

Not as yet Daniel, I've still not solved this one; really need an expert opinion or someone who had this problem to c... del tukru

12/02/2014

03:34 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Silent Calls Dropped After A Few Seconds

Can any give me an explanation about this post and what to do, can it solve the problem outlined? http://www.eflo.net... del tukru

11/30/2014

02:10 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Silent Calls Dropped After A Few Seconds

This is a successful manual call though agent.....
[Nov 30 19:07:20] == Manager 'sendcron' logged on f... del tukru

02:03 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Silent Calls Dropped After A Few Seconds

Please help,
I'm experiencing the following issues, autodial successful places call from list, but I hear no sound,... del tukru

11/25/2014

04:28 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Help placing call through carrier

Just made successful through agent :) del tukru

03:48 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Help placing call through carrier

Question is the setup for dialing though the agent much different to the setup for direct dialing from the phone? as ... del tukru

03:19 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Help placing call through carrier

I've just tried again; but time adding all the codecs in the list, the call was successful, Striker 247 you are a ver... del tukru

03:00 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Help placing call through carrier

It did place a call, I've added (Outbound CallerID: 2006 (digits only) in MODIFY A PHONE RECORD: 8001, it was 0000000... del tukru

01:49 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Help placing call through carrier

This is the one!
exten => _9X.,1,AGI(agi:///127.0.0.1:4577/call_log)
exten => _9X.,2,Dial(SIP/${EXTEN:1}@XoX2,,tT... del tukru