GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

03/20/2015

03:53 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Calls Jumping

no he is not able to speak but status of live call is shown on agent screen and then after few seconds call goes to a... shivroop sharma

03:15 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Call Forward to Another TFN

Hi
Is it possible to forward coming calls to another toll free if all agents are busy.
Thanks
Shiv shivroop sharma

02/27/2015

12:11 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Calls Jumping

I am running Auto dial with level slow. shivroop sharma

02/26/2015

01:50 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Calls Jumping

Hi!
I am using Goautodial 3.3. Calls are jumping means when call comes to any agent it drops after few second with... shivroop sharma

10/15/2014

04:09 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Please show the way

Dear All, I am new to goautodial. I have installed goautodial 3.3 and can login through x-lite and can show the statu... shivroop sharma