GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

02/12/2012

02:16 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: how to filter the old recordings and delete all

I Found that it is best connect to that particular folder using ftp ,like coreftp , filering the sale numbers and del... wasef anwar

02:07 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: can not connect to 192.168.1.2

The Best thing you can do at this point of time is not to use goautodial on vmware ,use it a seperate and cheap machine wasef anwar

01:53 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: no ring on softphone

There are multiple reason for the softphone to not get the call from the server :
* Server Ip update is not done
... wasef anwar

01:48 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: PRI configuration

What are the PRI cards that are recommended , or are better off use with the current version of goautodial 2.1 final . wasef anwar

01:44 AM GOautodial Open Source Omni-channel Contact Center Suite Feature #171: Minimum System Requirements for ce 2.1

The Minimum requirement depends on the server configuration , lets assume you are installing for 10 agents then a dua... wasef anwar