GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

12/02/2014

02:47 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: regarding g729 codec

just wanna ask if our dialer has a g729 codec already..
this is the output of my translation in asterisk cli
g7... CJ Rasec

06/05/2014

05:04 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: sip external registration issue

does anyone here who experiences about the registration of sip using public ip of a dialer server,,it says registered... CJ Rasec

05/29/2014

01:23 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: how to point the path of all the recordings to another hard drive

Does anyone knows here how to point the recordings path to another harddrive like for example i have sda which is the... CJ Rasec

05/19/2014

12:04 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: two different DID inbound number setup in each campaign

error log in asterisk> extension '1XXXXXXXXXX' rejected because extension not found. CJ Rasec

12:03 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: two different DID inbound number setup in each campaign

Hi Demian,
Im using a VERSION: 2.4-309a only...
I think this is a trunkinbound dial plan issue..
pls guide m... CJ Rasec

05/17/2014

08:49 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: two different DID inbound number setup in each campaign

i have question . this is our configuration in our 1st setup to add new extension exten=> _(DID number set 1),1,AGI(a... CJ Rasec