GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

12/05/2014

05:16 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #1705 (Closed): admin user to view reports only

Hi,
i want to create a sub-admin user with limited rights on vicidial CE2.1 a user who can view and monitor realti... Rajiv Rana

05/27/2014

06:10 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #1271: Sorry, there are no available sessions

yes, i have run update_server_ip command and IP address changed successfully. i configured Campaign, carrier phones, ... Rajiv Rana

05/26/2014

08:38 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #1271 (Closed): Sorry, there are no available sessions

Hi,
i am getting below error while login as agent in goautodial 3.0CE
Sorry, there are no available sessions
Rajiv Rana

06:53 PM GOautodial Open Source Omni-channel Contact Center Suite Feature #1269 (Closed): real time report

Hi,
please let me know how to see realtime report in goautodial 3.0 like 2.1CE.
Thanks
Rajiv Rajiv Rana

04/25/2014

02:22 PM GOautodial Open Source Omni-channel Contact Center Suite Feature #1221 (Closed): Phone Extn change problem in 3.0

Hi,
how to change phone extn in goautodial 3.0, default etxn series is 8001 and i want to change it to 101. Rajiv Rana

03/11/2014

08:52 PM GOautodial Open Source Omni-channel Contact Center Suite Feature #1157 (Closed): system shutdown and reboot option

Hi,
Please guide me how to shutdown and reboot the GoAutodial 3.0 CE. I am currently using 2.1 CE which has system... Rajiv Rana