GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

07/15/2025

07:39 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Call transfer is not working in GoAutodial4.

followed the same steps even though the call is not transferring to the closer agent.
- Obtained error
vaglxc01*CLI... anusha vernekar

07/09/2025

09:09 PM Version4 Bug #9465 (Rejected): Call transfer to agent is not working.

After creating separate In-group for closer agents and logging in to the campaign having closer In-group also agent i... anusha vernekar

08:59 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Call Status changing to DEAD Call.

anusha vernekar wrote in message#22356:
> Now, the issue is solved for outbound call but facing same issue for inbou... anusha vernekar

07/05/2025

07:18 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Call transfer is not working in GoAutodial4.

created multiple In-groups.
Made multiple agent login to In-groups.
Made an inbound call. successfully it was conne... anusha vernekar

07/04/2025

03:58 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Call Status changing to DEAD Call.

Now, the issue is solved for outbound call but facing same issue for inbound call .as soon as call is transfered to a... anusha vernekar

06/09/2025

03:54 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Call Status changing to DEAD Call.

As soo as i make an outbound call to customer , call status is immediately changing from LIVE CALL to DEAD CAll . Wha... anusha vernekar