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HOWTO Enable Softphones Registration per User/Agent

1. GoTo> GoAdmin>Telephony>Users>Choose your agent.
2. Set Enable WebRTC=DISABLE
3. Copy phone login in your notepad and Click UPDATE button

2. Configure your softphone.

3. Login as agent. Your softphone should ring and will give you a pop up message to answer, click the ANSWER button and you should hear a voiceprompt "You are the only person in this conference".

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