Data Center Overview¶
Goautodial Cloud is hosted in a next generation data center and network access point located in the heart of downtown Phoenix. It features backup systems that include redundant generators in an N+1 configuration and 99% efficient PureWave™ UPS units. The central cooling plants are among the most redundant the manufacturer has ever designed, and the cooling system is capable of moving 1.6 million cubic feet of air per minute through the entire 160,000 sq. ft. data center building.
1. Data Center Features:
- Redundant utility power feeds
- Multiple redundant uninterruptible power supply (UPS) units
- Multiple redundant Cummins backup generators
- Incoming voltage conditioning
- 80-ton CRAH (computer room air handler) units arranged in an N+4 configuration
- Multiple redundant chilled water plants
- Electrical, mechanical and security monitoring
- Fireproof, anti-static, 36 inch-raised floor
- Cement facade, poured concrete with under-the-floor water detection system
- VESDA and pre-action dry-pipe fire safety systems
- Watt densities of 200 watts per sq. ft. or more
- Redundant, diverse, organized ladder rack wiring
- Securely locking cabinets
- 24x7x365 trained guard on-site in bullet-resistant monitoring room
- Biometric & card access required for entry
- Closed-circuit digital camera
- 10 points of security between front door and server including iris scan, pin code, keycard
- 16 points of security between front door and networking equipment including iris scan, vascular scan, pin code, keycard
- 24/7 security system monitoring (on- and off-site)
2. Network
Goautodial Cloud's network is engineered to provide the utmost in reliability and speed. The pure Cisco backbone is directly connected via redundant dedicated ten-gigabit uplinks to our Tier 1 providers, and managed by certified on-site technicians to ensure maximum uptime. We also underutilize our network to keep it nimble during any potential Internet routing issues. Even during peak hours, we never use more than 50% of our capacity. And if one network provider goes offline, your traffic is automatically routed to another available provider during the outage so your online presence remains undisturbed.
3. Bandwidth
Goautodial Cloud uses premium bandwidth from multiple Tier 1 carrier providers including: Level 3 Communications, Global Crossing, Inc., and Highwinds. This configuration, coupled with Border Gateway Protocol (BGP), provides information flow redundancy and ensures your traffic follows the best routing path(s) at all times.
4. Data Center Compliance
- SAS 70 Type II
- Payment Card Industry Data Security Standard (PCI DDS)
- Sarbanes-Oxley Act (SOX)
- Gramm-Leach-Bliley Act (GLBA)
- Health Insurance Portability and Accountability Act (HIPAA)
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