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Bug #7840

closed

Caller ID name issue

Added by Muhammad Asif over 4 years ago. Updated over 4 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Muhammad Asif
Category:
Bugs
Target version:
v4.1
Start date:
01/06/2020
Due date:
01/10/2020
% Done:

0%

Estimated time:

Description

Hi Team,

Recently, I have installed goautodialV4 and facing the issue CallerID Name, it generating automated UID as caller ID name. I did update the dialplan to set callerID as callerID name, also in campaign callerID but stilling sending "UID: M1070014220000029299" as caller ID Name. somehow whenever i set in dialplan call gets connected but in agent, the screen showing Dead call also DTMF not working in any means.

In the other hand when I create a phone and set caller id as Name both works perfectly but in auto-dialing facing this issue kindly assist.

Regards,
Asif

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 #1

Updated by Levy Ryan Nolasco over 4 years ago

  • Status changed from New to Closed

Hi,

This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system installation and the GOautodial applications (GOadmin, GOreports and GOagent). To get help from the community, please post your concerns in our forum board at http://goautodial.org/projects/goautodialce/boards. As for you Caller ID concern. Your VoIP carrier should support it or the person you are calling. For more info refer to this link https://www.voip-info.org/callerid/

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