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Bug #7816
closed
Showing dispo, pause when agent on call
Start date:
12/19/2019
Due date:
% Done:
0%
Estimated time:
Description
Hello,
When agents are on long call, for some of the agents who are in call, in real time reports, it shows on Status "Dispo" and pause instead of "incall".
This hampers the reports. Kindly provide a solution for the same.
THANKS
Ratanraj
Updated by Levy Ryan Nolasco over 4 years ago
- Status changed from New to Rejected
- Assignee changed from Demian Biscocho to Ratanraj Singh
Hi,
Please make sure your server and agents workstation are on a good and stable network/Internet connection. Also, Make sure you update to the latest version. This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system installation and the GOautodial applications (GOadmin, GOreports and GOagent). To get help from the community, please post your concerns in our forum board at http://goautodial.org/projects/goautodialce/boards
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