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Bug #7795

closed

newgocev4 (Agent Time Detail)

Added by Jackie Alfonso about 2 years ago. Updated almost 2 years ago.

Status:
Closed
Priority:
Normal
Category:
Bugs
Target version:
-
Start date:
12/17/2019
Due date:
02/14/2020
% Done:

70%

Estimated time:

Description

Hi Thom,

Can you please check on this issue on the agent time detail. the report is not accurate if check time frame that is set on the same day the "Agent Time" and "Pause" is showing hundred of days.
ill send the server credentials via message.


Files

TIMEDETAIL.png (58 KB) TIMEDETAIL.png Jackie Alfonso, 12/17/2019 11:18 PM
Actions #1

Updated by Thom Bernarth Patacsil about 2 years ago

  • Status changed from New to In Progress
Actions #2

Updated by Thom Bernarth Patacsil about 2 years ago

  • % Done changed from 0 to 30

pause_sec data stored in the database is large.

Making a function to display a more accurate data.

Actions #3

Updated by Thom Bernarth Patacsil about 2 years ago

  • % Done changed from 30 to 50
Actions #4

Updated by Thom Bernarth Patacsil about 2 years ago

  • % Done changed from 50 to 60
Actions #5

Updated by Thom Bernarth Patacsil about 2 years ago

  • % Done changed from 60 to 70
Actions #6

Updated by Thom Bernarth Patacsil about 2 years ago

Debugging

Actions #7

Updated by Wittie Manansala almost 2 years ago

  • Due date set to 02/14/2020
  • Assignee changed from Thom Bernarth Patacsil to Chris Lomuntad

Chris,

Please take over.

Thanks

Actions #8

Updated by Chris Lomuntad almost 2 years ago

  • Status changed from In Progress to Feedback
  • Assignee changed from Chris Lomuntad to Wittie Manansala

Team,

Made some changes on the SQL query of `Agent Time Detail`'s API... Kindly pull it on a test server with new call data and test it. Thanks.

Cheers,
Chris

Actions #9

Updated by Wittie Manansala almost 2 years ago

Thanks Chris. Will burn test it and get back to you.

Actions #10

Updated by Wittie Manansala almost 2 years ago

  • Status changed from Feedback to Closed
  • Assignee changed from Wittie Manansala to Chris Lomuntad

Hi Chris,

Bug fixed.

Thanks

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