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Bug #7261

newgocev4 (Blended camp. Real Time Monitoring)

Added by Jackie Alfonso 4 months ago. Updated 26 days ago.

Status:
Closed
Priority:
Normal
Category:
Bugs
Target version:
-
Start date:
02/27/2019
Due date:
% Done:

0%

Estimated time:

Description

Hi Alex,

Can you please check on this issue. The campaign is set to blended if the agent receives either Outbound or Inbound Call the name on the Real Time Monitoring is changed to "Outbound Auto Dial" and the Usergroup was changed to "ADMIN"

Thanks!

24x7.png (57.6 KB) 24x7.png Jackie Alfonso, 02/27/2019 05:13 AM

History

#1 Updated by Alexander Jim Abenoja 27 days ago

  • Assignee changed from Alexander Jim Abenoja to Thom Bernarth Patacsil

#2 Updated by Thom Bernarth Patacsil 27 days ago

  • Status changed from New to In Progress

#3 Updated by Jackie Alfonso 27 days ago

Hi Thom,

Based on our test this issue has already been resolved.

Thank you!

#4 Updated by Jackie Alfonso 27 days ago

  • Status changed from In Progress to Resolved

#5 Updated by Wittie Manansala 26 days ago

  • Status changed from Resolved to Closed

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