Bug #625
closed
Survey/Broadcast Remote Agents
100%
Description
Hi Dev Team,
I made some test on survey/broadcast campaign and it is not working. Campaign and Remote agents are active. However, it is not dialing. I provided a Asterisk CLI output for your reference.
Regards,
Ryan
Updated by Jerico James Milo about 11 years ago
- Assignee changed from Jerico James Milo to Chris Lomuntad
Updated by Chris Lomuntad about 11 years ago
- Assignee changed from Chris Lomuntad to Franco Hora
Updated by Franco Hora almost 11 years ago
- Assignee changed from Franco Hora to Levy Ryan Nolasco
- % Done changed from 0 to 90
FOR UAT
adjusted the value of the created campaign if survey it is automatically set to INACTIVE since campaign ang REMOTE agents comes along together
Updated by Franco Hora almost 11 years ago
UPDATED
FOR UAT
modify model/go_campaign.php
survey user 77000 and up format
Updated by Levy Ryan Nolasco almost 11 years ago
- Status changed from New to Closed
- Assignee changed from Levy Ryan Nolasco to Franco Hora
- % Done changed from 90 to 100
Hi Franco,
Thanks for the update. I made some test and verified that the survey campaign is now working. Remote agents and user name are properly created. I also made some test by logging in as agent to my survey campaign(RynSrvy) and Activate my survey campaign, When i received the call from my DID i pressed 1 and the call went through the agent. Please see the screenshots for your reference.
Regards,
Ryan